Specialising in digitisation, training and consultancy
The training soon resulted in EDS expanding its services to encompass digitisation, training and consultancy for the software and embroidery equipment suppliers. In providing these more consultative services the retail high street presence became redundant and expansion in the training was the future. This training connection soon developed into consultancy services as leading British brands pushed the quality thresholds of their equipment. They wanted high quality embroidery, quilting and perforation design and digitisation – they needed the outsourced expertise to troubleshoot, consult and train.
Developing commercial solutions to meet client challenges
The challenge in managing the design possibilities within the boundaries of the software, hardware and commercial production costings became a specialism EDS excelled in. But as this service offer developed, by far the most limiting factor is the capabilities of the people using the equipment in a production capacity. After being approached by several British brands to provide a complete service – supplying the finished decorative panel – EDS has increased its proposition to fulfil these needs with the introduction of the Q&E brand.
Integrity, commercial edge and trust
EDS has develop trusted relationships with its customers, and recognise the sensitivity of the work it handles on their behalf. This is why our services are delivered under a non disclosure agreement, whether signed or not. Only with the express permission of our clients can we show the work we’ve done on their behalf. Our work with you, whatever it is remains confidential and if we are aware of any conflict of interest – you can be assured we will make it known at the earliest opportunity.
Operational Excellence & EU support
Our leadership development and process optimisation project was completed in 2021 and it was partly funded by the Rural Development LEADER Programme. We were able engage an expert to help review our processes and mentor our teams into how to work smarter, resulting in efficiencies of storage space and operational excellence.
EDS were awarded a Queen’s Award for innovation. This was in recognition of the innovative work we had done to support luxury British brands and recognises the achievement as part of the specialist equipment the Leader grant helped us implement.